Privacy Policy

Effective as of 10 October 2025

FESQF, LLC

1. Data We Collect

  • Account Information: name, email address, password, company details, and role when you register.
  • Billing Data: payment method details, billing address, and transaction history processed by our payment partners.
  • Customer Materials: prompts, scripts, media files, and brand assets you upload for video generation.
  • Usage Information: log data, device identifiers, session metadata, feature interactions, and diagnostics to improve performance.
  • Marketing Data: preferences, communication history, and campaign attribution signals when you interact with our marketing materials.

2. How We Use Data

We process personal data to:

  • Authenticate users and deliver the core functionality of the Services.
  • Generate, optimize, and store AI-driven advertising video outputs for your campaigns.
  • Provide customer support, resolve incidents, and communicate about service updates.
  • Analyze aggregated usage trends to enhance product reliability, quality, and security.
  • Conduct marketing communications with your consent or as otherwise permitted by law.
  • Comply with legal obligations, enforce our agreements, and prevent misuse of the Services.

3. Legal Bases

Where required by law (including the EEA and UK), our processing relies on one or more of the following legal bases: performance of a contract (to provide the Services); legitimate interests (such as securing the platform and improving features); consent (for certain marketing or analytics activities); and compliance with legal obligations.

4. AI Training & Retention

AdClip may temporarily retain Customer Materials and Generated Output to monitor for abuse, investigate incidents, and enhance model performance. Business customers can request an opt-out from model training by contacting us. We do not use Customer Materials to create content for other customers unless you share or publish outputs from your workspace.

5. Sharing of Data

We may share personal data with trusted service providers who assist with hosting, storage, payment processing, analytics, support, or communications, subject to contractual confidentiality and security obligations. We may disclose data if required by law, to protect rights and safety, or in connection with a corporate transaction such as a merger or acquisition. We do not sell personal data.

6. Security

We implement encryption in transit, role-based access controls, segregation of customer workspaces, and routine vulnerability testing. Despite our safeguards, no system is entirely secure; please use strong passwords, enable multi-factor authentication where available, and promptly notify us of suspected breaches.

7. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Customer Materials and Generated Output tied to an active account are retained in accordance with workspace settings; upon request or termination we will delete or anonymize data within commercially reasonable timelines, subject to legal holds.

8. International Transfers

AdClip operates globally and may transfer personal data to the United States or other jurisdictions where we or our providers operate. When transferring data from the EEA, UK, or Switzerland, we implement appropriate safeguards such as Standard Contractual Clauses and supplemental security measures.

9. Your Rights & Choices

Subject to local law, you may have rights to access, correct, delete, or port your personal data, as well as to object to or restrict certain processing. You can update account details in-app or contact us to exercise these rights. You may opt out of marketing emails by using the unsubscribe link or adjusting preferences in your profile.

10. Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal data from them. If we learn that a minor has provided personal data, we will take steps to delete it.

11. Updates

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Effective" date. If changes materially affect your rights, we will provide additional notice or obtain consent where required.

12. Contact

You can reach our privacy team at [email protected]. EU/UK individuals may contact AdClip's EU representative via the same address, and may also lodge a complaint with their local supervisory authority.